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Explore and find the right career aspiration to match your wild side!
Advertised on: 17 Feb 2021

Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.

Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.


Main Duties and Responsibilities:

·        Ensure day-to-day operations are carried out smoothly, including daily resource management, and maintain high level of guest service standards in accordance to protocol.

·        Identify, propose and execute proposals on areas of improvement to create and enhance guest experience within the park.

·        Resolve feedback, issues and concerns raised by guests.

·        Motivate and guide staff in delivering guests experiences.

·        Assist in and conduct training of staff in consultation with manager. 

·        Assist in the maintenance and enforcement of park safety matters and procedures.



·        Diploma

·        Minimum 1 year of relevant experience in hospitality or tourism industry

·        Excellent communications skills

·        Prior customer service experience will be an advantage

·        Confident, energetic and outgoing personality

·        Must be able to work on weekends and public holidays


Specialization : Customer Service / Operations
Type of Employment : Permanent
Minimum Experience : 1
Work Location : Singapore Zoo