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Advertised on: 16 Sep 2021

Wildlife Reserves Singapore (WRS) is the operator of the world-renowned zoological parks, Jurong Bird Park, Night Safari, River Safari and Singapore Zoo.  WRS actively contributes to conservation and research while educating visitors about animals and their habitats. As champions for wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.


Two new wildlife parks – a bird park and Rainforest Park –, nature-themed indoor attractions and an eco-friendly resort will be integrated into the precinct as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.


In our efforts to ensure a safe workplace, WRS implements the Vaccinate or Regular Test (VoRT) regime for team members who are not yet fully vaccinated. This is aligned to guidelines from the Ministry of Manpower and more information can be found here: https://www.mom.gov.sg/covid-19/advisory-on-covid-19-vaccination-in-employment-settings


We are seeking a highly driven individual to contribute to the rejuvenation of our parks and transform Mandai Precinct into an integrated nature and wildlife destination. As such, we are seeking a highly driven individual to be part of our IT Applications group as a Senior / System Analyst (Onsite Systems), reporting to the Manager, Front-of-House Systems (FoH, Onsite Systems).


Main duties and responsibilities:

                                   Provide day to day support, configuration, administration, maintenance, incident resolution for Front-of-House systems, not limited to point-of-sales, self-service kiosks, entry/exit access control, reporting and in-house developed applications.

                                   Work with key business stakeholders for desired business outcome thru but not limited to gathering requirements and change requests, design solution, plan and manage solution delivery, project & vendor management, conduct user acceptance testing, documentation and training.

                                   Understand and upkeep the relevance of systems, processes and documentations.

                                   Duties may require occasional stand-by and/or provide support after office hours, weekends or public holidays.

                                   Any other IT related tasks assigned by Supervisor.



                                   Minimum Diploma in Information Technology or related fields

                                   3 - 5 years of proven relevant working experience.

                                   Excellent analytical and organisational skills

                                   Excellent oral and written communication skills

                                   Experience and proficiency in any of the following applications would be strongly preferred – Gateway Galaxy Ticketing System, Retail/F&B POS, database SQL query, stored procedures and/or PowerBI would be strongly preferred.


Note this is a 1-year contract role.


Specialization : Information Technology
Type of Employment : Contract
Minimum Experience : 3
Work Location : WRS Corporate Office