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Advertised on: 26 Jul 2021

Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo.  WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.

Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.


We are seeking a highly driven individual to contribute to the rejuvenation of our parks and transform Mandai Precinct into an integrated nature and wildlife destination. As such, we are seeking a highly driven individual to be part of our IT Applications group as a Senior / System Analyst (Onsite Systems), reporting to the Manager, Front-of-House Systems (FoH, Onsite Systems).


Main duties and responsibilities:

                     Provide day to day support, configuration, administration, maintenance, incident resolution for Front-of-House systems, not limited to point-of-sales, self-service kiosks, entry/exit access control, reporting and in-house developed applications.

                     Work with key business stakeholders for desired business outcome thru but not limited to gathering requirements and change requests, design solution, plan and manage solution delivery, project & vendor management, conduct user acceptance testing, documentation and training.

                     Understand and upkeep the relevance of systems, processes and documentations.

                     Duties may require occasional stand-by and/or provide support after office hours, weekends or public holidays.

                     Any other IT related tasks assigned by Supervisor.



                     Minimum Diploma in Information Technology or related fields

                     3 - 5 years of proven relevant working experience.

                     Excellent analytical and organisational skills

                     Excellent oral and written communication skills

                     Experience and proficiency in any of the following applications would be strongly preferred – Gateway Galaxy Ticketing System, Retail/F&B POS, database SQL query, stored procedures and/or PowerBI would be strongly preferred.


Note this is a 1-year contract role.


Specialization : Information Technology
Type of Employment : Contract
Minimum Experience : 3
Work Location : WRS Corporate Office