| Senior / Project Manager, Digital Transformation (People)
Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.
Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.
Main Duties and Responsibilities:
· Play a key role in Transformation Project Team (as Project Manager / Functional Technical Lead) responsible for Project Initiation, Planning, Procurement, Execution, Tracking, Delivery, Vendor Management and Benefits Realisation.
· Providing support in conducting Feasibility Studies, Industry Benchmarking / Research and Pilots.
· Analysis and Design - Capture, validate and value-add to functional and technical requirements from business stakeholders to deliver quality specification documents for implementation (either in-house or out-sourced).
· Provide secretariat support for Transformation Project Committee meetings.
Requirements:
· Degree in Information Technology / Computer Science / Computer Engineering / Human Resources / Tourism / Hospitality or equivalent.
· 3 and more years of experience in managing IT Projects related to People / HR transformation.
· Preferably in manpower intensive business environment with operations requiring workforce scheduling.
· Possess one (1) or more of the following professional credentials:
- CITMP / PMP / PMI-ACP Certification / SCRUM Master or equivalent
- IHRP Certified Associate and higher or equivalent
- Prosci Certified Change Practitioner or equivalent
- IAAPA Certified Attractions Manager and higher or equivalent
· Working Knowledge in two (2) or more of the following areas is preferred:
- Industry 4.0 / Workforce of the Future
- Industry Transformation Map (by MTI), Skills Framework (by SSG-WSG)
- Design Thinking and Journey Mapping (example: IDEO Human Centred Design using Desirability, Feasibility, Viability lens)
- Productivity / Lean or equivalent
- Prosci ADKAR change management model
- OKR (Objectives and Key Results) model
· Experience in the following technical areas will be highly advantageous:
- SAP SuccessFactors
- Basic data analysis
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