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Advertised on: 21 Dec 2020

Senior / Project Manager, Digital Transformation (People)


Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.


Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.



Main Duties and Responsibilities:

·         Play a key role in Transformation Project Team (as Project Manager / Functional Technical Lead) responsible for Project Initiation, Planning, Procurement, Execution, Tracking, Delivery, Vendor Management and Benefits Realisation.

·         Providing support in conducting Feasibility Studies, Industry Benchmarking / Research and Pilots.

·         Analysis and Design - Capture, validate and value-add to functional and technical requirements from business stakeholders to deliver quality   specification documents for implementation (either in-house or out-sourced).

·         Provide secretariat support for Transformation Project Committee meetings.



·         Degree in Information Technology / Computer Science / Computer Engineering / Human Resources / Tourism / Hospitality or equivalent.

·         3 and more years of experience in managing IT Projects related to People / HR transformation.

·         Preferably in manpower intensive business environment with operations requiring workforce scheduling.

·         Possess one (1) or more of the following professional credentials:

    • CITMP / PMP / PMI-ACP Certification / SCRUM Master or equivalent
    • IHRP Certified Associate and higher or equivalent
    • Prosci Certified Change Practitioner or equivalent
    • IAAPA Certified Attractions Manager and higher or equivalent

·            Working Knowledge in two (2) or more of the following areas is preferred:

    • Industry 4.0 / Workforce of the Future
    • Industry Transformation Map (by MTI), Skills Framework (by SSG-WSG)
    • Design Thinking and Journey Mapping (example: IDEO Human Centred Design using Desirability, Feasibility, Viability lens)
    • Productivity / Lean or equivalent
    • Prosci ADKAR change management model
    • OKR (Objectives and Key Results) model

·            Experience in the following technical areas will be highly advantageous:

    • SAP SuccessFactors
    • Basic data analysis

Specialization : Others
Type of Employment : Permanent
Minimum Experience : 3
Work Location : WRS Corporate Office