Wildlife Reserves Singapore Banner
Explore and find the right career aspiration to match your wild side!
Advertised on: 07 Jul 2021

Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.


Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.


Job Duties and Responsibilities

·       Perform shift responsibilities and ensure smooth day to day operations of the park

·       Ensure delivery of excellent guest experience

·       Review, propose and execute ideas to aid in improvements on park-related and guest experience matters

·       Manage guest feedback on-ground and close service lapses

·       Assist in management of manpower planning, staff training needs and staff issues

·       Assist to generate and review reports on a monthly basis

·       Assist in wildlife management efforts

·       Manage assigned portfolio and projects

·       Other relevant duties as assigned


Job Requirements

·       Diploma or Degree

·       At least 2 years of relevant experience, with experience in leadership and project management, preferably with supervisory skills

·       Pleasant and courteous disposition with strong communication skills

·       Good command of written and spoken English

·       Excellent team player who can also work independently

·       Takes initiative and has a keen interest working in a dynamic work environment

·       Confident and resourceful

·       Must be able to work on weekends and public holidays


Specialization : Customer Service / Operations
Type of Employment : Permanent
Minimum Experience : 2
Work Location : Jurong Bird Park