Wildlife Reserves Singapore Banner
Explore and find the right career aspiration to match your wild side!
Advertised on: 27 Oct 2020

Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.

Come 2024, we will add a new Bird Park, a Rainforest Park, nature themed indoor attraction and Eco-resort as part of our Mandai rejuvenation plan. If you are a team leader, self-driven, and looking for growth and new challenges, we want you to be part of our team.


Main Duties and Responsibilities:

  • Perform shift responsibilities and ensure smooth day to day operations of the Park
  • Ensure delivery of excellent guest experience
  • Assist to generate and review reports on a monthly basis
  • Review, propose and execute ideas to aid in improvements on park related and guest experience matters
  • Manage assigned portfolio and projects assigned
  • Manage guest feedback on-ground and close service lapses
  • Assist in management of manpower planning, staff training needs and staff issues



  • Diploma or Degree
  • At least 2 years of relevant experience
  • Leadership and project management, preferably with supervisory skills
  • Pleasant and courteous disposition with strong communication skills
  • Good command of written and spoken English
  • Excellent team player who can also work independently
  • Initiative and keen interest in working in a dynamic work environment
  • Confident and resourceful
  • Must able to work on weekends and public holidays

Specialization : Customer Service / Operations
Type of Employment : Permanent
Minimum Experience : 2
Work Location : River Safari