Wildlife Reserves Singapore Banner
Advertised on: 08 Sep 2019

Wildlife Reserves Singapore (WRS) is the holding company of the award-winning attractions Jurong Bird Park, Night Safari, River Safari and Singapore Zoo. WRS is dedicated to the management of world-class leisure attractions that foster conservation and research while educating visitors about animals and their habitats. As champions for Wildlife, we lead actions to protect them, inspire a love for wildlife and spark a sense of wonder in everyone, regardless of our roles.
Main Duties and Responsibilities:
• Perform shift responsibilities and ensure smooth day to day operations of the Park
• Ensure delivery of excellent guest experience
• Assist to generate and review reports on a monthly basis
• Review, propose and execute ideas to aid in improvements on park related and guest experience matters
• Manage assigned portfolio and projects assigned
• Manage guest feedback on-ground and close service lapses
• Assist in management of manpower planning, staff training needs and staff issues
• Diploma or Degree
• At least 2 years of relevant experience
• Leadership and project management, preferably with supervisory skills
• Pleasant and courteous disposition with strong communication skills
• Good command of written and spoken English
• Excellent team player who can also work independently
• Proactive and has keen interest in working in a dynamic work environment
• Confident and resourceful
• Must able to work on weekends and public holidays


Specialization : Customer Service / Operations
Type of Employment : Permanent
Minimum Experience : 3
Work Location : Singapore Zoo

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