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Advertised on: 27 Apr 2022

Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.


Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.


Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.


The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.


Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored in creating positive outcomes for nature and wildlife.


Job Duties and Responsibilities


  • Be part of the Bird Paradise pioneer team to support the transition plan from Jurong Bird Park to Bird Paradise
  • Deliver excellent guest experience and conduct feedback management
  • Perform daily operational duties and manpower planning to ensure smooth operations of the park
  • Create, review, and enhance park operations SOPs, manuals and processes
  • Recruit, train and lead the team to deliver exceptional guest experience
  • Review, propose and execute ideas to improve park related and guest experience matters
  • Generate and review reports to aid decision making
  • Any other ad-hoc duties as assigned


Job Requirements

  • Diploma or Degree in relevant fields
  • Minimum 3 years of experience in similar capacity
  • Strong leadership, project management and interpersonal skills
  • Friendly and confident with a strong command of English (written and spoken)
  • Able to work on weekends and public holidays

Specialization : Park Operations
Type of Employment : Permanent
Minimum Experience : 3
Work Location : Jurong Bird Park